Terms & Conditions


  • Engraving is available on selected products including our 2x2 LEGO Boxes, our 2x4/ 6x2 Keychains for £1.99 per side. 
  • Personalised items cannot be returned unless faulty. 
  • Keychains can have a maximum of 9 characters engraved and 2x2 boxes we recommend a maximum of 18 characters. 
  • Company names or logos cannot be engraved. 
  • For any questions or queries please contact Online.Shop@legoland.co.uk 

LEGO® Minifigure Factory 

  • The Minifigure Factory experience is only available at the LEGO Store located in the Beginning at LEGOLAND Windsor Resort. 
  • This experience has limited availability so book early to avoid disappointment. 
  • A slot must be booked using our booking system. You must arrive at the time you have booked for. 
  • Email confirmation of your booking must be shown to member a member of staff running the experience. 
  • This experience can only be booked on the day. Bookings cannot be transferred or used on any other date than the date purchased on. 
  • This experience is non refundable. 
  • No discount can be used on this experience, including annual pass discount.